Etiquette in Business

Etiquette Can Make or Break Your Business

Business etiquette is the set of manners and social standards considered respectful in the business world. Business etiquette comes into play in a number of situations, including when dealing with coworkers, clients, service providers and superiors. Attention to etiquette is a sign of professionalism and respect for others.

Proper etiquette sets a tone for clients and customers that the business has a productive and successful environment, and the impression created when everyone displays professional manners helps the company's profitability. Specifically, business etiquette reflects your company’s image. The etiquette of business builds strong relationships, promotes respect and a positive atmosphere, reflects confidence, fosters diplomacy, and sets you apart from the pack.

Why is etiquette so important? Etiquette is essential for an everlasting first impression, promoting trust and loyalty, and creating an individual who leaves his mark wherever he goes. Etiquette Equation covers business etiquette topics including introductions, dining, internet and digital manners, communication and listening skills, and the ever-important issue of punctuality.


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